"Know your inventory!" These words of advice were from Susan Leighty, owner of Daily's Furniture in Washington, Indiana. She emphasized that to be a great salesperson, you must know what you have in stock and she also emphasized to importance of "LISTENING" to your customer. Too many times salespeople want to make the buying decision for their client.

Susan Leighty is a 3rd generation owner of Daily's Furniture. Her great grandparents started to business in 1902 selling used furniture and coal heaters. The business evolved over the years from used furniture, to appliances to now streamlining their product lines with the La-z-boy and restonic line of products. Mrs. Leighty remarked that today's consumers are more into style and quality today.

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