Institute for Entrepreneurship Entrepreneurial Education Partner
March 19th marked a significant day for the Daviess County CEO Cohort as they stepped into the halls of Daviess Community Hospital (DCH) for an enlightening session with Angie Steiner, Director of Service Excellence/Patient Satisfaction, and Tracy Conroy, the esteemed CEO of the hospital.
Nestled in the heart of Washington, Indiana, Daviess Community Hospital has been a beacon of health and healing since its inception in 1913. From its humble origins as an orphanage to its evolution into a comprehensive healthcare institution, DCH has remained steadfast in its commitment to providing exceptional care to the local community.
Angie Steiner, with her deep knowledge of the hospital's history, shared insights into DCH's transformative journey over the decades. From its expansion of services to the acquisition of advanced medical technologies like the surgical robot, DCH has continually strived to enhance patient care and stay at the forefront of medical innovation.
Tracy Conroy, drawing from her rich experience as a registered nurse and former Director of the Operating Room, illuminated the path that led her to her current role as CEO of DCH. With a focus on cultivating a positive organizational culture and empowering her team, Tracy emphasized the importance of embracing passion, adaptability, and a strong work-life balance.
The Cohort listened attentively as Tracy recounted recent challenges, including a flood in the operating room, underscoring the resilience and dedication of the DCH team in overcoming obstacles and ensuring uninterrupted patient care.
Throughout the session, key principles emerged, highlighting the vital role of teamwork, compassion, and a commitment to excellence in delivering healthcare services. As Tracy aptly stated, "Your staff is your greatest resource," emphasizing the importance of nurturing a supportive and cohesive work environment.
In closing, the Cohort expressed heartfelt gratitude to Angie, Tracy, and the entire DCH team for their invaluable insights and dedication to advancing healthcare in the local community. Their visit to Daviess Community Hospital left an indelible impression, inspiring them to carry forward the spirit of compassion and excellence in their own endeavors. NJ
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