The Daviess County CEO Cohort had the distinct honor of visiting RTC Communications on Wednesday, February 21, 2024. Stepping into the premises, it was evident that the landscape of telecommunications had transformed significantly since their first encounter as customers in 1981. Welcoming them with warmth and enthusiasm was CEO Kirk Lehman, a steady hand at the helm since 2017.
Accompanying Lehman were Randy Preston, COO, and Don Banowetz, CRO. Together, they generously shared the unique journeys that brought them to RTC Communications in the charming town of Montgomery, IN. As they dove into their career narratives, the leaders highlighted the remarkable evolution of the company and the pivotal role connections and friendships played in driving unprecedented growth.
The Mission of RTC, encapsulated by the principles to SEEK, SERVE, and SMILE, resonated throughout the discussions. These core values underscored not only the organization's commitment to its customers but also its dedication to creating a positive and engaging workplace.
The panel discussion yielded several profound statements that left a lasting impression on the CEO Cohort. "When making decisions, don't forget the common sense rule; trust your gut," emphasized the importance of intuition in the decision-making process. Another nugget of wisdom advised building a company culture with like-minded individuals, fostering an environment of shared values and goals.
The significance of data in decision-making was underscored with the advice to keep scorecards, emphasizing that without data, decisions are merely opinions. Additionally, the leaders stressed the importance of recognizing every individual's voice at the table, promoting inclusivity and diverse perspectives.
The final piece of advice, "work hard and smile," summarizing the spirit of diligence and positivity that propels RTC Communications forward. It serves as a reminder that success is not only about strategic decisions but also about maintaining a resilient and optimistic work culture.
As the Daviess County CEO Cohort departed, they were left with a sense of inspiration and gratitude. A sincere thank you was extended to CEO Kirk Lehman, COO Randy Preston, and CRO Don Banowetz for their generous hospitality and the wealth of life experiences shared. The visit not only enriched the cohort's understanding of business dynamics but also left them equipped with timeless principles to navigate their own entrepreneurial journeys